Privacy Policy

Perez Leather Artisans (“we”, “us”, or “our”) is committed to protecting and respecting your privacy.

This policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website https://perezleather.com, interact with us on social media, or make a purchase.

By using our services, you agree to the terms of this privacy policy.

1. Information We Collect

We collect the following types of information:

a) Information You Provide Directly:

  • Full name
  • Email address
  • Contact number
  • Shipping and billing address
  • Payment details (processed securely via third-party gateway)
  • Custom order details or preferences (e.g., logo, initials)
  • Messages sent via contact forms, WhatsApp, or social media

b) Information Collected Automatically:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring websites
  • Device and operating system information
  • Cookies (see Section 6)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide order updates and customer support
  • Respond to inquiries and messages
  • Send transactional and promotional emails (if subscribed)
  • Improve our website and services
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share your data with trusted service providers only when necessary, including:

  • Payment gateways (e.g., PayHere) to securely process payments
  • Delivery partners to ship your orders
  • Email platforms (e.g., Brevo) to send transactional or marketing emails
  • Website plugins (e.g., contact forms, analytics tools) to enable functionality

All third parties are required to use your information only for the intended service and to keep it secure.

4. Data Retention

We retain your data for as long as needed to fulfill the purpose it was collected for, or as required by law (e.g., tax, accounting, fraud prevention).

You may request deletion of your data at any time, unless retention is legally necessary.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing communications at any time

To exercise these rights, email us at contact@perezleather.com.

6. Cookies

Our website uses cookies to enhance your browsing experience and gather analytics data.

Cookies help us:

  • Remember items in your cart
  • Understand user behavior on the site
  • Improve functionality and performance

You can disable cookies via your browser settings, but this may impact site usability.

7. Data Security

We take reasonable measures to protect your personal data, including:

  • SSL encryption on our website
  • Secure payment processing via trusted providers
  • Restricted internal access to customer data

However, no system is 100% secure. By using our services, you acknowledge this risk.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with the effective date noted. Continued use of our website implies acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, or how your information is handled, contact us at:

Perez Leather Artisans
Email: contact@perezleather.com
WhatsApp: +94 706 577 633
Instagram: @perez_leather_artisans
Facebook: https://www.facebook.com/perezleather